Privacy Policy

For business owners:

• Account information such as email address
• Business name and custom link slug
• Payment information processed by our payment provider

For customers sending messages:

• The name you choose to display when starting a conversation
• Message content you send to businesses
• A random visitor identifier stored in your browser to maintain your conversation

Automatically collected:

• QR code scan counts and link click analytics
• Basic device and browser information

We use the information we collect to:

• Deliver messages between customers and businesses
• Maintain conversation history so you can continue where you left off
• Provide QR code scan analytics to business owners
• Process payments for business subscriptions
• Send important service updates to business owners
• Improve and maintain our service

Messages are stored securely on our servers to enable real-time delivery and conversation history. Business owners can delete individual conversations from their inbox at any time. When a conversation is deleted, all messages in that conversation are permanently removed.

We do not read or analyze the content of your messages for advertising purposes. Message content is only accessed when required to provide the service or when legally required.

We do not sell your personal information. We share data only in these limited circumstances:

• With service providers who help us operate the platform such as hosting and payment processing
• When required by law or to protect the rights and safety of our users
• With your consent or at your direction

Business owners can:

• Access and update account information
• Delete conversations from their inbox
• Close their account and request data deletion

Customers can:

• Clear their browser data to remove the visitor identifier and start fresh
• Request that a business delete their conversation

If you have questions about your data or want to exercise your privacy rights, please contact us using the information below.

We use industry standard security measures to protect your information, including encryption in transit and at rest. Our infrastructure is hosted on secure cloud platforms with regular security updates.

While we work hard to protect your information, no system is completely secure. We encourage you to use strong passwords and keep your account credentials safe.

We use minimal cookies and local storage to operate the service:

• Session cookies to keep business owners logged in
• Local storage to maintain visitor identity for ongoing conversations

We do not use advertising cookies or tracking pixels from third party ad networks.

We may update this privacy policy from time to time. When we make significant changes, we will notify business account holders by email and update the effective date at the top of this page.